REFUND POLICY

Eligibility

Refunds are only available within 7 days from the date of purchase. To be eligible for a refund, you must provide a valid reason for your request. Valid reasons include technical issues that cannot be resolved or discrepancies in the service not as described. It’s important to note that refunds will not be processed for change of mind or user error, as we strive to maintain clear communication about our services prior to purchase.

Post-Trial Purchases

Please be aware that no refunds will be issued for purchases made after the free trial period has ended. If you decide to make a purchase following the conclusion of the trial period, no refunds will be provided under any circumstances, so we encourage you to fully evaluate our services during your trial.

Request Process

To request a refund, please contact us  within the designated 7-day period. Make sure to include your order details along with a clear explanation of your reason for the refund request, as this will help us expedite the process.

Processing Time

Once your refund request is received and reviewed, we will process the refund within 5 to 7 business days. You will be notified promptly once the refund has been approved and processed.

Refund Method

Refunds will be issued using the original payment method. Please allow additional time for your bank or payment provider to process the refund.

Contact Information

For any questions regarding this policy or to request a refund, please do not hesitate to contact us directly.

Policy Updates

IPTV DUBAI reserves the right to update or modify this refund policy at any time. Any changes will be communicated through our website or other relevant channels.

Thank you for choosing IPTV DUBAI. We genuinely appreciate your understanding and cooperation as we work to provide you with the best service possible.